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FAQs

What if the bag I wanted sold out?

Contact us via Instagram DM (@richouthebox) or Email (richouthebox@gmail.com) for more information on remake/restock.

Do you make custom pieces?

We offer a custom experience that will bring your wildest ideas to life. Please reach out via Instagram DM or email for more information.

@richouthebox / richouthebox@gmail.com

How long does shipping take?

We offer international shipping through UPS, USPS, and Fedex. All orders are prepared and shipped within 2 days and delivered 2-5 business days after

How do I know this isn't a scam?

Please view our Instagram @richouthebox to see our editorial shoots, runway shows, and organic content. If that doesn't suffice, reach out via DM or email. We'd be happy to give you a virtual tour of our design studio and maybe even show you some exclusive pieces not available to the public.